Terms and Conditions

1. Introduction

Welcome to Pallet Planet Private Limited. These Terms and Conditions govern your use of our website and the purchase of products and services from us. By accessing or using our website, you agree to be bound by these Terms and Conditions and our Privacy Policy.

2. Use of Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

3. Products and Services

Pallet Planet Private Limited specializes in crafting durable and sustainable wooden pallets. All products and services are subject to availability. We reserve the right to discontinue any product at any time. We make every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

4. Pricing and Payments

All prices for products and services are listed in INR and are subject to change without notice. We accept various forms of payment as indicated on our website. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

5. Shipping and Delivery

We offer free shipping on orders $50 or more. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. We are not responsible for any delays in shipping or delivery due to circumstances beyond our control.

6. Returns and Refunds

Our return and refund policy allows for returns within a specified period from the date of purchase, provided the items are in their original condition. Please refer to our dedicated Returns Policy page for detailed information on eligibility, process, and timelines.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Pallet Planet Private Limited or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Pallet Planet Private Limited.

8. Limitation of Liability

Pallet Planet Private Limited shall not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or the inability to use, the services or products offered on this website.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

10. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

11. Contact Information

Questions about the Terms and Conditions should be sent to us at Sales@palletplanet.in.